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Hello

My name is Jonathan D'Mello and I'm a product designer. I've led design teams at Solv Health, Observe.AI, SignEasy and Practo. Before that, I designed products at Cleartrip. Directi and Pinstorm.

SolvĀ Health, Head of Design
2021-2024

Solv Health is an on-demand digital healthcare platform that enables convenient, quality healthcare for millions of people in the USA. I led the product design of the healthcare marketplace and the design of Solv OS, the enterprise application for urgent care providers, administrators, and operators.

Solv Mobile app for convenient care
Solv Health on-demand care marketplace
Solv Scheduling & Intake
Solv OS for on-demand care
Solv Health Save My Spot
Solv Plus Subscription
Brand & Creative

Observe.AI, Head of Design
2018-2021

Observe.AI enhances business customer service using artificial intelligence for voice conversations. As Founding Designer and Head of Design, I led design of all products, with a focus on applying machine learning technologies to improve operations for agents, supervisors, and quality analysts.

Observe.AI for Contact Centers, 2021
Observe.AI Auto QA, 2021
Observe.AI Moment Builder, 2021
Observe.AI Agent Coaching, 2021
Observe.AI QA Form Builder, 2021
Observe.AI Brand & Creative, 2021

Practo, Head of Design
2012-2017

I was the Founding Designer and Head of Design at Practo, the leading healthcare platform in India, for 5 years. My role was to oversee all product design, aiming to use design as a key driver for strategic growth. During my time, I helped grow our platform from nothing to partnering with over 100,000 doctors and reaching millions of patients.

Practo Home for Health, 2016
Practo Pro mobile app, 2016
Practo Pro Web App
Practo Health Mobile App
Practo Ray Mobile App
Practo.com

SignEasy, Design Lead
2017

SignEasy's mission is to help people be more productive without chasing paperwork. As Lead Designer, I focused on redesigning products to support new features to help scale for the enterprise market. By infusing complex features into our simple design ethos, I expanded our market reach while maintaining user-friendly interfaces.

SignEasy Mobile Apps
SignEasy Web App
Chronic care coordination
Practice Automation
Cleartrip Tuxedo
Cleartrip Smallworld

Thank you!

To learn more about my work, please connect with me on LinkedIn.

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